4 days ago
MY SECRET ABOUT CLIENT EXPERIENCE 💫
One of the ways to get gigs of any kind - whether you’re a musician like me, a yoga instructor, a wedding vendor, etc. - is to market yourself where you’re *the* person people think of when they’re presented with an opportunity in your field.
⚡️By providing a killer client experience⚡️
[This directly relates to my post yesterday - check it out if you haven’t already or make sure to re-read]
A couple weeks ago, there was a band who needed a violinist 🎻 to perform with them for their sold-out show (the photo above). They mentioned it in passing to one of their friends, who happened to have seen me perform in my old band.
So my friend immediately told them about me, we got in touch, and with no rehearsals and having never met the band before (they live out of town), we put on a really fun show 🎶
And over the past 20+ years of playing music, I’ve found that the biggest way to get that referral is by providing an AMAZING experience for your client. 💫
Of course, the friend who referred me wasn’t my direct client for the shows he saw me play, but I believe the “client experience” is really how you act and present yourself within the e n t i r e experience.
Every time I‘m hired for a wedding 💒 , I don’t just playing what I’m supposed to and then bolt. 🙅🏻♀️
When I’m performing a show with a band, I don’t just stand there playing my part (boring 😴) and then leave.
👉🏻I’m become friends with the bride’s mom and I show the groom’s little nephew my violin.
👉🏻For shows, I perform like crazy, and stay for the entire night to support all the other bands and genuinely connect with people.
It’s about putting in 💯% from beginning to end. Your efforts will be rewarded not just by being great at what you do, but because of the little things that create connection. 💫
I’d love to know - what is your passion/side hustle, and what’s one way you’ve connected with YOUR clients recently? ⬇️